Selected Skills & Technologies

Salesforce customization, user profile management, security settings, automation processes, Salesforce Admin Knowledge, Data Analysis

Additional Skills

Sourcing, Purchasing, Logistics, Partner and Customer Relations, B2B sales and contract negotiations, Team leadership and training

Work & Industry Experience

• 5+ years in IT specializing in CRM and Salesforce optimization.
• Experience in the trade, aviation, and customer service sectors.
• Proven track record of managing stakeholders and executing million-dollar B2B contracts.

Selected Skills & Technologies

Salesforce Certified Administrator, Salesforce Certified AI Associate, Zoho CRM, HTML, CSS, JSON, XML, PostgreSQL, MongoDB Associate

Additional Skills

Adobe Suite, Figma, Miroboard, Certified Filmmaker, Certified Innovation Manager, Agile Methodologies, Financial Analysis, Statistics, Design Thinking, Snowflake, GIT, Python, R

Work & Industry Experience

• Over 6 years in IT with experience in banking, aerospace, non-profit e-waste management, and CRM consulting.
• Significant work in digitization, affiliate management, CRM strategy, and Salesforce solution engineering for industries across multiple continents.
• Demonstrated ability to innovate and improve operations, exemplified by enhancing nomination process speed by 20 days and increasing product user bases.

Selected skills & Technologies

Salesforce Administration, Salesforce Development, Apex, Visualforce, Process Builder, Workflow Rules, Data Loader, Copado, SOQL

Additional skills

ITIL tools, IT service management, Jira, Helix, ServiceNow, Reporting, Dashboard Creation, Security Model Management, ETM hierarchy model, Data Migration, Technical Documentation, SSO Implementation

Work & Industry experience

• Boasting nearly 12 years in the IT sector with 9+ years specialized in Salesforce.
• Experience spans across IT services, retail pharmacy, and workforce solutions industries.
• Roles have included Salesforce Developer, Administrator, and System Support, managing multiple instances and leading development efforts.

Selected Skills & Technologies

Salesforce CRM, Salesforce NPSP, Informatica PowerCenter, Power BI, Talend, Azure Cloud, Oracle, PostgreSQL, SQL Server, Dbamp

Additional skills

Data Migration, ETL, SAP ECC 6.0, AGILE Methodologies, JIRA, Confluence, MS Excel, Powerpoint, GIT, Office 365, PL/SQL, Data Warehousing Concepts

Work & Industry experience

• Holder of 9.5 years of IT industry experience.
• Experience spans Telecom, Banking, Finance, Automobile, Workforce management.
• Focused on CRM, ERP, Data Warehouse applications, Data migration and implementations.

Selected Skills & Technologies

Salesforce architecture, Salesforce administration, declarative programming, business process automation, Lightning, Sales Cloud, Service Cloud, business requirements analysis, Salesforce security, user management

Additional Skills

IT project management, support and administration of CRM systems, teaching, agricultural science, hotline support, Salesforce configuration, change management, offshoring coordination, website development, database maintenance, marketing and sales support

Work & Industry experience

- Over 20 years of IT experience, specifically in CRM architecture and project coordination. - Industrially rooted in the coating systems and crop protection sectors. - Significant roles include IT-Architect with a user base of 4500, CRM support for marketing activities, and coordination at EMEA level.

Selected Skills & Technologies

Salesforce, Siebel CRM, Apex Classes, Triggers, Visualforce Pages, Process Builder, Data Models, Validation Rules, Workflow Rules, Data Loader, Agile Practices

Additional Skills

CRM Consultation, Project Management, Requirement Gathering, Architecture Design, High-Level Design Documentation (HLDD), Einstein Activity Capture, Web Service Development, User Acceptance Testing (UAT) Support, Data Mapping, Performance Optimization, Agile Team Membership, Scrum Meetings

Work & Industry Experience

• 12 years of profound IT experience with a focus on CRM solutions, especially in Salesforce and Siebel.
• Served in energy management, financial leasing, and IT consulting industries.
• Expertise in end-to-end project management, architecture design for CRM integrations, development of scalable solutions, and execution of data migrations.

Selected Skills & Technologies

Salesforce Administration, Sales Cloud, Service Cloud, Flow Builder, Agile & Scrum, BPMN 2.0, UPN, Prototyping, Zapier, SQL, SOQL

Additional skills

API Testing, Figma, Ruby, Rails, HTML, CSS, JavaScript, Git, Process Improvement, Dashboards & Reports, Process Mapping

Work & Industry Experience

• 12 years in IT, with a focus on Salesforce projects in industries such as energy, finance, and e-commerce.
• Proven track record in optimizing sales processes, reducing report generation time, and implementing Salesforce customizations and integrations.
• Experienced in project management, coordinating cross-functional teams for product launches and process improvements.

Selected skills & Technologies

C, C++, Java, C#, Python, MATLAB, Microsoft Visual Studio, JetBrains IntelliJ IDEA, PyCharm, LabVIEW

Additional skills

Rust, Scilab, PowerShell, Simulink, Xcos, ISE Design Suite, STM32CubeIDE, AutoDesk EAGLE, Active Directory, RS-485, CAN, Ethernet protocols

Work & Industry experience

- Over six years in IT, focusing on engineering and R&D within various industries including automotive, marine, online gaming, and educational sectors. - Thriving as a founder, research team leader, development engineer, and system administrator. - Skillful in engaging with international teams and conveying technical breakthroughs at prestigious conferences.

Selected skills & Technologies

Groovy, Selenium, Jira, HTML, Jenkins, SQL, GIT, Cucumber, XML, Kubernetes

Additional skills

CSS, Java, Microsoft Office, Amazon Web Services (AWS), Python, Pytest, Appium, Playwright

Work & Industry experience

• Accumulated over 5 years of extensive experience as an IT Specialist within the technology and telecommunication industries.
• Enhanced financial application reliability through quality assurance, authored automation tests, and led bug analysis initiatives.
• Advised customers on telecom products, boosting sales and improving service experience.

Selected Skills & Technologies

C#, .NET, SQL, HTML, CSS, JavaScript, jQuery, Bootstrap, Azure DevOps, Git

Additional Skills

Agile, Waterfall, Jira, Umlet, Collibra, Visio, Gimp, Photoshop, logical & analytical thinking, creative, innovative, intermediary skills, monitoring, conception and development of UI components, multilayer applications

Work & Industry Experience

- Over 5 years in IT, with nearly 4 as a QA Engineer. - Engaged in the IT Security and Financial industries. - Developed and deployed solutions using .NET, ensured quality standards, and acted as a liaison between operational and IT departments.